Return Policy

If you are unhappy with your item(s), we will be happy to issue a refund in the original form of payment.  All returns must be made within 5 days of receiving your order.  

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all tags attached.


To initiate your return, please email us at Info@TheOtiwaaCollection.com within 5 days of receiving your item(s) for return instructions. Please include your order number and item that you wish to return. 

 

Return Shipping

You will be responsible for paying for your own shipping costs for all returns unless there was a mishap on our end.  Shipping costs are non-refundable. We recommend using a trackable shipping service.